My location :

Home  > jobs  > security  > Call Center Operations Representative (Weekends & Overnight) (Central)

Call Center Operations Representative (Weekends & Overnight) (Central)

Ad id: 2203137546699629 |  Views: 32  
 
Price: Contact Us
Date listed: 1 year ago
Job Description:Process incoming calls and alerts, dispatch proper authorities as needed.Place outgoing calls to contact proper party determined by severity of incoming call or alert.Complete service intake process and open / troubleshoot helpdesk tickets as needed.Place outgoing calls to customers to check on system status and technician scheduling.Follow up communications to be sure customer's problems were resolved to their satisfaction.Educate clients on system usage and best practices. Maintain written log of shift activity and events, process daily checklist Generate and review daily activity reports. Skills:Comprehensive call center knowledgeOutstanding customer service skillsExcellent verbal and written communication skillsExceptional organizational and time management skillsAbility to work closely with other team members and departmentsAbility to reliably follow defined procedures and protocolsProficient in computer operation (windows) and MS officeKnowledgeable in and web based software applications and remote administrationAbility to learn various types of signal monitoring software and formats Comments:Any IT or Unix/Linux background a big plusAll employees must pass TX DPS/FBI Criminal Back Ground check Location: Central Compensation: DOE This is a part-time job.Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.  
 
Similar Ads
Professional Security Personnel (Between Lockhart & Bastrop)
A Texas based security company is seeking professional security officers for a part time position days and evenings a short drive southeast of Austin. Mandatory Monday and Tuesday, Part time, Available at least 7a-7p Monday-Friday. With at least a 12 hour shift a week. Up to 40 hours when needed. If ...
Hiring Roof Sales Pro's - Start A New and Rewarding Career! (Austin )
We are a State-wide Roofing Company with a local Austin office. Our corporate office is in Houston, Texas, and has been for 50 years. We have 1,000's of local references and a strong local name, with an A+ rating on Angie's List. We know the roofing/storm business and have a great orientation progra ...
Security Officers- $12.50/hr (Austin)
Security jobs from $11/hr-$12.50/hr!Do you want to work for a great company in the security field? If so, Whelan Security is GROWING and is looking for Non-Commissioned Security officers. I am looking to fill all shifts. We have both full and part time hours available. Previous security or military ...
Contact poster by email
Your email:
Your name:
Your message:
Verification:

 

Other Cities: Albany   Atlanta   Austin   Boston   Chicago   Dallas   Denver   Detroit   New york
Copyright 2009 Classified :: ListLux.Com